DELIVERY TO UNITED KINGDOM




Standard Delivery (2-4 Days)

Orders Under £50

£2.99




Standard Delivery (2-4 Days)

Orders £50 and above

FREE




Standard Next Day

(Order placed before 3pm Mon-Thur)

Orders Under £100

£4.99




Standard Next Day

(Order placed before 3pm Mon-Thur)

Orders £100 and above

FREE







DELIVERY TO EUROPE

Standard Delivery (3-5 days)

Orders Under £75

£4.99




Standard Delivery (3-5 days)

Orders £75 and above

FREE

RETURNS POLICY




OUR RETURNS POLICY IS HASSLE FREE

When you receive your item, you must check it as soon as possible following receipt and always before use.



YOUR RIGHT TO CHANGE YOUR MIND

We've all done it, ordered something and then realised later that it is no longer needed. You have 14 days to cancel your order under our 14 day return policy, which starts on the day you received the item. All items must be returned unused and in the original packaging.



WRONG ITEM RECEIVED

We apologise if you have received the wrong item by mistake. This is not common. To receive a refund or a replacement, you must return the item in the same condition you received it within 14 days from the day on which you received the item.



DAMAGED OR FAULTY ITEMS

Please accept our apologies if you have received an item that is damaged or faulty. If you believe that the item is faulty, please contact us. You will need to tell us exactly what the fault is and as soon as possible after discovering the fault.



ITEM NOT RECEIVED

We apologise if you have not received your item. This is not common and we want to resolve this as quickly as possible for you. To receive a refund or a replacement, you must inform us that you have not received your item within 10 days from the day on which you received an email from us confirming that the item had been despatched.



DIDN'T ENJOY THE TASTE

Please accept our apology if you are not satisfied with the taste, please return the product within 3 days for a full refund.



RETURNING YOUR ITEM




Contact us at returns@boxernutrition.co.uk



You must inform our customer service team of your order number, the item you are returning and the reason for return. We will then provide you with the address you need to return the item to.



Please pack the item securely and include inside the package your order number, name and address.



Please obtain a proof of postage from the courier when you send your item to us because we may not be able to process your refund or replacement in the rare event that your item is lost in transit.



WHAT WE'LL DO NEXT

All products returned to us are checked by us. If you are entitled to a refund then we will refund the price of your item (including the cost of delivery).


Returns are usually processed within 7 working days of receipt of a cancelled order, and at the latest within 30 days of receipt. We will refund the original credit/debit card/PayPal account used to purchase the item.



COST OF RETURNING ITEMS

Please note that we can only refund the postage costs for returning an item where we sent you the wrong item or the item is damaged or faulty.


We will not refund postage for items found to be in good working order.

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